Contact Us

How do I schedule a ride?

Simple, please fill out our form by clicking on our book us button for the activity you would like to attend.

What if I have a voucher?

Follow the same instructions as above.

I have never ridden a horse before. Do I need experience?

No experience is necessary to ride our horses. They are trained especially for novices and many of our clients have never ridden before. Horses, like people, have varying degrees of energy and various dispositions. Many of ours are quiet and gentle. You will be given specific instructions before your ride and your guide will be right with you to answer any questions and help you while you are on the trail.

• I am an experienced rider. Do you have a horse for me?

Yes we do. Some of our clients have ridden for years and are expert riders. We will fit the horse to your experience and ability level.

• How old do you have to be to ride with you?

We recommend riders are at least 8 years old to ride with us. Contact us if you have a 6 or 7 year old rider. We do not allow under 6 year old riders to ride on the trail rides. A pony ride may be arranged for younger riders. Children 18 years and younger must wear a helmet that we provide.

• Is there a weight limit?

Our weight limit is 250 pounds. For the health of our horses, this is strictly enforced!

• May I ride double with my child or another adult?

For safety reasons, we require that each rider have his/her own horse.

• I am a beginner rider. Are the trails too challenging for me? or I am an experienced rider. Are the trails challenging enough for me?

We have trails for everyone from the beginner to the experienced rider. Our guides are experienced and able to tailor your ride to your experience and preference.

• Can we ride alone?

We require that all parties have a guide. Not only does our insurance require this, but we are permitted to ride only on specific trails on public lands and in the regional park. It is easy to stray from the designated trails or become lost if one does not know the area well.

• Can we run on the horses?

It is not safe to run on the horses. The terrain is rocky and uneven. Even experienced cowboys do not run on a horse unless it is necessary. Most cowboys have broken bones from horses falling. Most accidents on horseback happen while running. Also, our insurance and Nevada state lawdoes not allow running.

• What shall I wear while riding?

You will need to wear long pants, enclosed shoes or boots (no sandals), and a shirt or blouse. You may also want sunglasses in the summer time.

• What do I need to bring for the tour?

You will need to bring something to drink, as staying hydrated in the desert is a priority. We recommend water, but juice and sports drinks are acceptable. Sodas with caffeine or tea are not as good, as they tend to dehydrate. You may not take alcoholic beverages with you. You may also want to take sunscreen, sunglasses, a light snack, and you will definitely want your camera. We discourage backpacks, as they are uncomfortable while riding and horses tend to be afraid of them. Stomach packs and small packs worn in front are generally acceptable. We also have saddlebags to carry items.

 Dont forget a TIP for the Guides. They work hard :)

Summer: Please bring sunscreen, a hat, sunglasses and water! Winter: jacket, gloves, warm clothes and water

How is the weather?

Winter months (Dec, Jan, Feb.): It can be cold in the mornings and evenings. Please wear layered clothing and a hat.

Spring and Fall months:(Mar, April, May, Sept, Oct, Nov.) Beautiful but can be cool in the mornings and the evenings and the days can be warm.

Summer months:(June, July, August) Warm but comfortable. Sun screen and a hat are a must! Please no shorts or open toe shoes. We are open year round!

Cancellation Policy and No Show Policy:

We have a 24 hour cancellation policy. This means a $15.00 cancellation fee per person will be charged on all cancelled rides with in 24 hours. This does not mean you get a refund of price paid if you cancel. It means  if you cancel prior to 24 hours of your tour you will not get charged a cancellation fee.   We will gladly reschedule any ride, see rescheduling policy below.  NO REFUNDS, NO EXCEPTIONS!

Reschedule: You may reschedule your tour with us for $10 per rider up to 7 days before your tour. If you reschedule 7 days prior to your scheduled ride there is a $20 per rider fee. 

Refund Policy:

There are NO refunds (voucher or money). This time has been reserved specifically for you which prevents someone else from riding at this time. We are a small family business and can not absorb the loss of revenue for refunds when riders change their minds. We try to make everyone happy, but it is impossible to please everyone. Once you are on the horse you are accepting the terms to the ride such as the guide, the horses, equipment, the location of ride, etc, there are No refunds.

Payment:

We accept all 4 major credit cards. Payment is due in full at the time of booking. A valid credit card is needed to secure the reservation.

Gratuities (TIPS):

Our Wranglers are dedicated to you having a safe and enjoyable experience, and they appreciate your thanks, it is part of their compensation. Gratuities are not included in the base price of Trail Ride Pricing.

Practices:

Horseback riding is classified as a “RUGGED ADVENTURE RECREATIONAL SPORT ACTIVITY.” We reserve the right to refuse service to anyone for any reason deemed appropriate by Vegas Horse Tours. for the safety of our guests, staff, or property. We further reserve the right to alter, modify, or cancel a ride due to bad weather, unsafe conditions, or requests made by governmental, park, or state agencies. The location of the tour may change and you will be notified of such changes. All prices and availability of rides are subject to change without notice by Vegas Trail Ride. No Refunds! Once you have sat in the saddle you have agreed to the location, atmosphere, the horse, the guides, the equipment, and everything about the tour and there are absolutely no refunds.

If you have a booking question please contact us
Phone: 702-805-1911 - TEXT IS BEST